FROM ALL WALKS OF LIFE + AROUND THE GLOBE, OUR TEAM IS DEDICATED TO YOU
Through education, we advocate to bring better understanding and awareness to the relevance and truth of Complex Trauma. Our goal is to see others grow - in understanding, and in their application of tools learned in overcoming the challenges caused by Complex Trauma.
Meet our team + surrogate family
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Andy Carlson
| LIFT Online Learning Facilitator + Coach
Andy joined LIFT Online Learning as a facilitator and coach in 2023. He brings a unique gift from his professional life in finance and law, where he provided guidance to corporations and executives. His journey and passion for holistic trauma recovery began twenty-five years ago with a foundation in mindfulness. Since then, it has evolved to encompass Somatic work, Compassionate Inquiry (inspired by Dr. Gabor Maté), and the integrative work of EMDR.
Andy's focus lies in the healing of fear, shame, anger, and distorted beliefs by cultivating energies of compassion, gratitude, and joy. His mindfulness training adds a unique depth to the trauma recovery process, creating a nurturing space for self-discovery and healing. By tailoring Somatic techniques to the individual, Andy maximizes the potential of both body and mind in the journey of trauma recovery.
He has a unique, compassionate approach in creating a supportive environment for healing.
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Anita Gladu
| LIFT Online Learning Coach
Anita worked as a healthcare worker for over 20 years as someone who had never truly “unpacked” and resolved the extreme trauma from her childhood. When she hit her rock bottom, she recalls feeling left in a very dark place that she wasn’t able to see her way out of.
“I couldn’t move on from the pain of my past which meant I couldn’t move into a future with any hope of finding love or happiness.”
This year marks 10 years in recovery for Anita and the tools she found in the RE/ACT program taught her to truly process and heal wounds; wounds a child should never have to experience.
“This saved my life.”
As a facilitator + coach for the last 8 years, and having completed Gabor Mate’s Compassionate Inquiry course, Anita feels blessed to be able to give back to the RE/ACT program by helping others find their way.
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Breanne Fletcher - B.A.
| LIFT Program Director
Breanne Fletcher is the youngest of 3 siblings and grew up in Headingly, MB. After struggling with the effects of Complex Trauma during her early childhood, she began the battle with a drug + alcohol addiction in her teen years. After moving to Germany at age 18, she married and dove into the workforce armed with a Bachelor of Arts degree with a double major in German and History.
Breanne was still struggling with addiction and Complex Trauma, and this resulted in her split from her husband. Back in Germany, her battle with addiction endured, and so she returned to Canada to attend RE/ACT in Surrey to deal with her addictions head-on. After a few years of working there, she is now the Director of Lift Online Learning and working towards her Masters in Counselling.
Breanne loves to travel, bike, enjoy nature, and read. Her heart is always open to listening and helping people from all walks of life and we are grateful for her tireless effort.
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Brittany Fletcher
| COMPASS Program Director
Brittany Fletcher is the second oldest of 3 siblings and grew up in Headingly, MB. As the middle child of Tim and Kim Fletcher, Brittany has experienced her own Complex Trauma, which resulted in struggles with mental health and addictions. Her healing journey began in 2007 and she finds herself still actively engaged on her recovery road.
Brittany started working with Tim Fletcher Co. originally as a musician in Winnipeg, MB, due to her love for music. Her connection to the organization grew as she slowly became more and more connected with people. From there, Brittany naturally grew into a facilitator and attended school for counselling.
Brittany is quiet and a deep thinker, but she also enjoys good fun and laughter. She loves nature and animals, and writes songs and crochets for fun. Life is good living with her sister, 2 dogs and their cat.
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Darlene Clark
| LIFT Online Learning Facilitator
Before moving to Manitoba, Canada in 2016, Darlene Clark served an educator in Ottawa, Guelph and Fergus, ON, as well Naujaat, NU.
For five and a half years, she served with Adult & Teen Challenge of Central Canada in the Men's Recovery Centre facilitating various support groups for addictions and concerned persons. She also worked as a Community Ministry Manager in Winnipeg while graduating from LIFT Online Learning in 2021. She then enrolled in the COMPASS Facilitator Training program in September of 2022.
She has one daughter, Lydia who is married. Darlene now resides in Winnipeg, MB with her husband, Anthony Ho. Darlene's true passion is to shine the light of hope, love and healing to the hurting.
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Courtney Suematsu - MA., MSTCM, MT, EMT
| LIFT Online Learning Facilitator + Coach
Courtney received her Masters Degree in Traditional Asian Medicine and in Massage Therapy. She began her own practice over 35 years ago, during which she also obtained her EMT license and provided part-time emergency medical care in hospitals and ambulance services. As a single parent who raised two now-adult sons and with her own history of CPTSD, she brings a personal understanding regarding the complexities and sensitivities of how trauma can affect one's life. It is from this personal pain, she found her professional "why": to spread the word that healing is possible.
In 2022, Courtney began the LIFT program and completed the Compass Training for Coaching and Facilitating. Her love of learning led her to pursue further certification and studies in Internal Family Systems (IFS), Compassionate Inquiry (CI) and Trauma Studies.
She enjoys long walks in nature, reading, spending time indulging in music, art, design and eclectic learning - or with her sons, dog, and close friends.
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Debbie Carvery
LIFT Online Learning Facilitator + Coach
Debbie believes Complex Trauma is not a life sentence. Having processed her own Complex Trauma with LIFT Online Learning, she has discovered there is hope and healing. Debbie’s interest in recovery from Complex Trauma has led her to countless hours of research, reading and learning about Inner Child Work and Internal Family Systems.
Debbie has completed COMPASS Facilitator + Coach Training and holds a Counselling Certification from the Canada Christian College and is certified as a Food Addiction Coach and Recovery Coach from the Addiction Academy.
When not working with participants online, she can be found making friends, spending time outdoors with trees, or reading.
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Donna Fitzhenry
| Senior Graphic Designer
Donna grew up in the Philippines. Her childhood home experienced dysfunction and Donna found herself in roles of responsibility - often taking care of her 3 teenage brothers.
In 2012, an opportunity came for her to immigrate to Canada. She didn’t think twice, and risked everything, everything she had known her entire life to make the move. After 8 years as a graphic designer, Donna joined Tim Fletcher Co.
Here, Donna discovered Complex Trauma, and how it helped connect the dots from what she had experienced in her childhood and how it affected her through anxiety and burnout today. She also learned the importance of speaking up and setting boundaries to help her work powerfully and effectively with a team.
This understanding helped her find answers, and find fulfilment in helping others. She is the core creator behind all of our beautiful graphics, curriculum and website.
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Gabriel Schuessler
| LIFT Online Learning Facilitator + Coach
Gabriel has been refining his character for the last 15 years in a sheer uncountable number of workshops, trainings and coaching methods. When his life went south in the end of 2021 he finally was ready to learn.
Subsequently he is now on the way to become a therapist. He works with the neuro-affective relational model (NARM). Gabriel has huge empathy for the human heart and he is dedicated to finding the lies we are telling ourselves- so we can be just normal human beings again.
His biggest strength: he is infinitely curious.
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Haiyan Wei - Ph. D.
Haiyan had always believed her life was somewhat different yet normal: raised by her grandmother, she pursued a college education and was fortunate enough to receive a scholarship to come to the United States and earn a Ph.D. However, it wasn't until her 30s that she began to confront her memory loss, the abrupt separation from her parents at the age of three, the lack of parental care during her formative years, and how these experiences shaped her identity and the challenges she continuously faced. Years later, in 2022, a series of intense shame attacks brought her to a realization: "This is bigger than me. I need help."
This pivotal moment led Haiyan to the LIFT and COMPASS programs, where she began her own healing journey and found a community steeped in love and acceptance. Haiyan is passionate about helping individuals navigate the effects of abandonment, neglect, and abuse, empowering them to rediscover their true selves through Inner Child work and the Internal Family Systems.
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Julie Valentine
| LIFT Online Learning Facilitator + Coach
Julie grew up in the UK with rather traditional parents in what she believed was a normal, happy childhood. With very busy, hard-working parents, little time was left for Julie. As a perfectionist and people-pleaser, she formed codependent relationships, resulting in believing that her needs didn’t matter.
As a trained Computer Scientist, Julie landed a job as a Software Engineer and stayed in this field for 32 years while getting married and becoming a mom of 2 beautiful children. Still unable to truly cope, Julie fell into severe depression after the passing of her husband.
For 16 years, Julie tried to understand why she could no longer feel any emotions. She called on GPs, Psychologists, Psychiatrists and Energy Healers to help, but to no avail. Finally in 2020, Julie found Tim Fletcher on YouTube.
“LIFT Online Learning enabled me to reconnect to myself and my emotions and gave me a way to understand my subconscious patterns. Now, I can respond to situations rather than react to them. I believe the content of this program explains all of human suffering… “
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Kim Fletcher - B.A. (Psychology), ECE
| LIFT Online Learning Facilitator + Coach
Kim Fletcher is Tim’s lovely wife. Everything Tim learned about Complex Trauma, he learned from being married to Kim, a strong, authentic Complex Trauma survivor and warrior.
They have 3 children together who are all in their 30’s, and have worked hard to build relationships with them, trying to repair the broken connection due to their own flawed parenting styles and trauma responses.
Kim’s two daughters work with her and Tim in LIFT Online Learning and COMPASS Facilitator + Coach Training, and have faithfully worked on their own CT. Kim has a great relationship also with her son, and is currently (lovingly!) pressuring him to geographically move closer to them so they can build a fuller life with him as well.
Kim has a degree in Psychology, is an Early Childhood Educator and has completed Gabor Mate’s Compassionate Inquiry course. This blend of education has made Kim very passionate about helping people connect to their bodies and emotions, and truly healing the wounds from childhood.
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Kim Rempel
| LIFT Online Learning Facilitator + Coach
Since attending RE/ACT in 2019 and completing LIFT in 2021, Kim has fallen in love with the Tim Fletcher process and community. She has been coaching and facilitating ever since.
As a fellow traveller on the Complex Trauma recovery journey, Kim finds it a deep joy and honour to walk the path with LIFT Online Learning participants. She is inspired weekly by the strength and courage in the people who come here to do this inner work. She is also encouraged as she witnesses the transformation unfold not only in others but also in herself as her own journey continues.
“We really are in this together and I am so grateful to be a part of this powerful process, place, and people. I can't wait to walk a piece of the path with you!”
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Kimberly Stowers - Ph. D.
| COMPASS Supervisor, LIFT Online Learning Facilitator + Data Researcher
Kimberly received their Ph.D. in cognitive and experimental psychology from the University of Central Florida. They spent 4 years on faculty at the University of Alabama in the USA, during which time Kimberly often struggled with burnout and PTSD.
In search of healing, they joined LIFT in 2020 as a participant. Along the way, Kimberly found their surrogate family and decided to stay. Kimberly now serves as a COMPASS Trainee Supervisor, Participant coach, and researcher - with an aim to make data more relevant in the emerging world of Complex Trauma Recovery.
Their hobbies include cold water swimming, painting, and exploring new places.
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Kirstin Veugelers - Ph.D (Biochemistry)
| LIFT Online Learning Facilitator + Coach
At the start of Kirstin’s career, the last place she expected to end up was supporting people to heal from Complex Trauma! As a young adult she pursued biochemical research because molecules and cells are predictable and don’t talk back. Her perspective changed after two decades in the academic setting, first in research then as a contract lecturer, when finally she recognized that the academic culture wasn’t healthy for her. ]
In a mixed blessing, next she started a private practice as a patient navigator: like academia, entrepreneurship also fed the anxiety and self-doubt, but it was through the patient navigator role that she discovered the work of Tim Fletcher.
Hoping to enhance her skills in accompanying individuals through traumatizing complex medical journeys, Kirstin enrolled in the LIFT and COMPASS programs in 2022-2023. To her surprise and delight, the experience is helping her to heal her own complex trauma fears that have run her life. Giving thanks for the gifts of peace and groundedness, now Kirstin is honoured to accompany others on their complex trauma healing journeys. In addition to learnings from COMPASS, Kirstin employs principles from the group practice of Holy Listening (as taught in the Pacific Jubilee Program). Her style has been described as warm and motherly, and naturally draws her to nurturing wounded inner children.
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Les Schevelik
| LIFT Online Learning Facilitator + Coach
Les came into the LIFT Online Learning Community in 2020. “There was something not quite right in my life, but after watching a few videos of Tim Fletcher’s 60 Characteristics of Complex Trauma, I knew that I had arrived home”.
LIFT Online Learning showed Les how he could meet life on life’s terms using the tools and new found awareness of himself. Les also brings 27 years of lived recovery experience from drugs and alcohol.
Les is a graduate of our COMPASS Facilitator + Coach program and is currently studying at the University of Manitoba in Applied Counselling.
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Loreen Pollard
| LIFT Online Learning Facilitator + Coach
Loreen completed the RE/ACT Program in Surrey, BC in 2019 and never left! It was so life changing for her she realized this was something she was called to do. Loreen loves helping people discover who they were truly meant to be.
Loreen loves dressing up in 1 of the 7 inflatable costumes she has acquired since completing the program, and brings a beautiful wealth of love and laughter to the LIFT Online Learning team.
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Marie-Claire Bilyk - M.Sc.
| LIFT Online Learning Facilitator + Coach
Marie Claire progressed through LIFT Online Learning and COMPASS in 2023. The Tim Fletcher experience was a decisive turning point in what had been a seven-year journey of intentional recovery. She had been seeking healing from early attachment trauma, the stress and grief of a blinding eye disease, boundary struggles in her closest relationships, and a health collapse into fatigue, migraines, and a chronic depressed mood.
Like the hub of a wheel, LIFT helped Marie Claire to unify and apply healing tools to her body, mind, spirit, and relationships, empowering her to realize significant forward motion in her life. She lives in Ontario, Canada with her husband, their two young adult children, and her guide dog, Rhonda.
In addition to her COMPASS facilitator and coach training with Tim Fletcher Company, Marie Claire has a Master's Degree in Nutrition, training in whole body biomechanics and Somatic work for trauma recovery, and certifications in Christian spiritual direction. She listens powerfully and lovingly with her heart, mind, and body as she accompanies others on their healing journeys of hope and connection.
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Merle Plett
| LIFT Online Learning Facilitator + Coach
Merle Plett came across Tim Fletcher while looking for answers for her teenage son who experienced serious trauma as a baby and was struggling with addictions. While watching several of Tim’s videos and sitting in on Friday- night Tim Talks, she recalled many painful and difficult events their family had been through and realized her husband and herself would benefit greatly studying and learning Tim’s material.
Also working at Adult & Teen Challenge of Central Canada, Merle has begun to truly understand what she believes and why. She lives out her calling and offers Tim Fletcher Co. and her family gifts of joy and courage. The grace, love and patience with herself is growing and it naturally spills over to others as she stays faithful to her continued healing journey.
Merle loves nature, including going for walks with her beagle “Hunter” and cat “Dave”. She loves breathing in crisp, cold winter air and enjoying relaxing in her hot tub.
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Morag Clark
| LIFT Online Learning Facilitator + Coach
Morag Clark is a Coach and Facilitator with LIFT Online as well as holds the licence for the En Route Program in Thailand, where she facilitates in-person classes.
Morag believes that Complex Trauma contributes to giving people a “dark and heavy view of life”. Morag has been in recovery from alcoholism and addictions for 27 years through 12-Step programs. She believe the 12 Steps taught her how to live free from her addictions but the LIFT Online Learning program and the team including her coach from Finding Freedom taught her why she needed the 12 Steps in the first place.
She has healed many wounds and repaired many relationships that did not seem possible. Morag is trained as a Coach and Facilitator through COMPASS as well has many other trainings in modalities such as Psychodrama, energy healing, Reike Master, holistic counselling and early childcare education.
Morag's motto in life today is " find what makes your heart sing," and she does that through many outdoor activities and living life with a very full and light heart.
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Nelson D'Souza, RTC, CRTC
LIFT Online Learning Facilitator, Coach + Narcissism Workshop Host
Nelson D’Souza is a Registered Therapeutic Counsellor, specializing in Trauma and addiction. Nelson holds a Bachelor’s degree in Arts as well as Christian Theology. After completing the RE/ACT and COMPASS programs under Tim Fletcher, he is now designated as a Complex Trauma Coach and Facilitator. He recently got himself certified as a Narcissistic Abuse survivor coach and also as a Coach for those who struggle with Pornography and Sex addiction. Simply put, Nelson has a passion for helping people who are suffering emotionally, physically, and spiritually. When not at work Nelson can be found walking, or biking around town and is an avid traveler.
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Nicole Bretecher-Jess
| LIFT Online Learning Facilitator, Coach + Intake Co-ordinator
Nicole was born and raised on a farm in Dauphin, MB and the youngest of 4 children. Throughout her life she struggled with anxiety and depression and never had healthy coping skills to deal with it. She achieved a certificate in Business Administration and Recreation Facilitator for Aging Adults, however, she was still struggling with finding healthy relationships and turned to marijuana to cope with anxiety and depression.
She was introduced to Tim Fletcher by a friend but found it hard to focus, often being preoccupied with her own thoughts. After a few failed jobs, she completed the RE/ACT program at the Winnipeg Centre, and now more recently the Compassionate Inquiry Program (with Dr. Gabor Maté) course on-line. Today, Nicole facilitates LIFT Online Learning and is the friendly face of our online program intake team.
Nicole has found healing, not only from losses and past traumas but is dealing with her anxiety and depression in a healthy way. Now, she helps others with life-long learning, and feels blessed to be able to teach others.
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Scott Volk
| LIFT Online Learning Facilitator + Coach
Scott Volk lives in Los Angeles, CA, and has been on a sobriety journey and active member of 12-Step Recovery groups for over 30 years.
The LIFT program helped Scott get to the root of what prevented him from growing beyond 12-Steps in his recovery journey.
Now, he is passionate about helping people find answers and solutions to the Complex Trauma they’ve experienced so they can find the same healing. He enjoys his home, playing bass guitar, his family and the outdoors.
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Shannon Vanderlinde
| Co-Founder + Chief Operating Officer
Shannon Vanderlinde partnered with Tim Fletcher in 2019 to found Tim Fletcher Co. after finding his practical programs helpful for herself and family.
With a background in business specializing in business development, branding and marketing, she develops, facilitates and distributes the RE/ACT-based programs world-wide. As a step-parent, and mom of a young son, she spends her spare time with her beloved family and friends.
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Tim Fletcher
| Founder + President
Tim Fletcher started helping people as a pastor over 30 years ago. When he experienced some significant personal trauma, he transitioned into the addiction treatment sector. Over the last 15 years through countless hours of counselling sessions, training in the various treatment programs and building on the research of Gabor Mate, he started to correlate the connection between Complex Trauma and life problems. Tim was guided by statistics that over 90% of people with addiction challenges suffer from Complex Trauma.
Complex Trauma is associated with childhood experiences either known or deeply buried. Complex Trauma may appear in one’s life in the form of various sorts of unhealthy behaviours and life choices. Tim has developed a treatment program specifically designed to address Complex Trauma or childhood issues, known as RE/ACT. Tim is becoming widely-known across the globe and is sought after for counselling, teaching, training, and seminars. Thousands tune in each week to watch his Friday Night Videos.
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Terry Carrol
| LIFT Online Learning Facilitator + Coach
Terry is a highly skilled leader and mentor with over 30 years of experience in the fields of public safety, telecommunications, and information technology. She grew up in northern California and has lived in central Austin, Texas area for 40 years.
She is a Certified Trauma Recovery Coach, however she realized that she still had to get to the heart of her own trauma. Having experienced psychological, emotional, sexual, and narcissistic trauma herself, she found that these traumas led to unhealthy relationships in her adult life. She found awareness and healing in the LIFT Online Learning program and graduated in January 2023.
Terry’s passion is to help people get set free in order to step into their authentic self and live out their passion and purpose. She is a mother of three grown children and enjoys spending time with her grandchildren and standard poodle named Gracie.